Free Income Tax Preparation & Filing (VITA)
Middlesex United Way is proud to help connect residents to free, IRS-certified income tax preparation services offered through the Volunteer Income Tax Assistance (VITA) Program, a trusted community resource serving individuals and families across Middlesex County.
Through our partnership with local VITA providers and community sites, eligible residents can receive free tax preparation and filing assistance from trained, IRS-certified volunteers. These services are designed to help ensure taxpayers receive the credits and refunds they may qualify for—at no cost.
Who May Qualify
- VITA services are available to individuals and families with household incomes under $70,000. Even if you did not owe income taxes, you may still be eligible for a refund or tax credits.
Appointment Availability
- Appointments for the 2025 tax year (filed in 2026) are available from February 2nd through April 11th at Middletown-area tax preparation sites.
- Returns are prepared by appointment only.
How to Schedule an Appointment
There are three easy ways to make an appointment:
- Call 2-1-1 (available 24/7) and press option 3, then 6
- Schedule online
- Visit the Russell Library (2nd Floor Information Desk), where staff can assist with scheduling
What to Bring
To receive assistance, clients must bring:
- A valid photo ID (state or federal)
- Social Security cards or SSA/ITIN letters for everyone listed on the return (including dependents)
- All tax-related documents (W-2s, 1099s, SSA-1099, SSI/SSDI, and other income or expense records)
- A copy of last year’s tax return, if available
*Please note: without the required documents, VITA volunteers will not be able to assist.
Local Tax Preparation Sites
VITA services are available at several community locations, including:
- IMPACT (formerly MARC Community Resources) – 25 Industrial Park Road, Middletown (Mon–Thurs, evenings)
- Amazing Grace Food Pantry – 16 Stack Street, Middletown (Saturdays)
- Wesleyan University – 318 High Street, Middletown (Tuesdays & Wednesdays)
PLEASE NOTE: Middlesex United Way does not prepare taxes directly, but we are committed to strengthening financial stability across our communities by connecting residents to trusted partner agencies and resources like VITA.
For additional support, information, or referrals to other community services, residents are encouraged to call 2-1-1, Connecticut’s free and confidential information line, or visit 211ct.org.